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Getting access

You can’t sign yourself up for Orijin. Access is granted by an administrator inside your own organisation.

Ask an administrator at your organisation to add you under Configuration → Users. They’ll need your email address and will choose your role.

You’ll receive an invitation by email. Follow it to set a password, then sign in at your organisation’s Orijin address.

If you don’t know who your administrator is, your Orijin contact does - see Get more help.

Orijin shows you only what your role allows. This is the single most common source of “the documentation mentions a page I don’t have”.

Broadly:

  • Field officers work in the Field App - registering farmers, mapping plots, running surveys, recording collections.
  • Office and management roles work in the dashboard, and see suppliers, collections, analytics and reports.
  • Financial roles additionally see inventory, trades and payment approval.
  • Administrators see configuration, users, reference data and settings.

Beyond your role, whole sections are switched on or off per organisation. An organisation that doesn’t buy for the EU market may have compliance features hidden entirely; one that doesn’t use mobile money won’t see wallets.

So if a page in this documentation isn’t in your menu, there are three possible reasons, in order of likelihood:

  1. Your role doesn’t include it.
  2. Your organisation doesn’t have that module enabled.
  3. It’s there, but under a group you haven’t expanded - try searching the menu.

After you sign in to the Field App, you Choose Organisation if you belong to more than one. If you only belong to one organisation, the app opens it automatically. Then Choose Workspace from the same opening screen as login. Open the list, tap the name you need, then Proceed to dashboard.

The Field App has two workspaces per organisation: the main one, where real data goes, and a test one for training and trying things out.

Data recorded in the test workspace is not your real supply base. If your organisation isn’t actively training people, an administrator can close the test workspace so nobody uses it by accident.